Publisher's Synopsis
It is almost a truism to say that your success as a manager depends on the quality of your communication. - - NLP (Neuro-Linguistic Programming) is based on the study of excellence and provides the most powerful tools currently available for improving communication skills. There are many books setting out the relevant techniques; this is the first to show them at work in a practical management setting. The authors, both of them experienced NLP trainers, look in turn at each of the key elements in the management process and show how NLP can help. They explain: - - ? how to capture other people?s attention and trust - ? how to motivate - ? how to use language (including body language) to maximum effect - ? how to handle staff appraisals - ? how to develop a consistent set of organizational values. - - Practical NLP for Managers is a powerful communication skills tool for every manager who wants to improve their powers of persuasion and leadership.
