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Practical IT Service Management

Practical IT Service Management A Concise Guide for Busy Executives

Paperback (01 Jan 2008)

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Publisher's Synopsis

If you are looking for an introductory guide to ITIL Version 3, then look no further. This book comprehensively covers most of the information that ITSM newbies need to understand. Not only does this book function as an introductory guide, it also functions as an introductory guide to ITSM in the wider context.

Book information

ISBN: 9781905356393
Publisher: IT Governance Publishing
Imprint: IT Governance Publishing
Pub date:
DEWEY: 658.4038
DEWEY edition: 22
Number of pages: 250
Weight: 340g
Height: 216mm
Width: 140mm
Spine width: 15mm