3rd Edition revisions
Book (01 Nov 1997)
Not available for sale
Out of stock
Front-line service workers and managers have appreciated the informal approach taken in this book which focuses on ways to provide outstanding customer service.
| ISBN: | 9780814479704 |
| Publisher: | American Management Association |
| Imprint: | American Management Association |
| Pub date: | 01 Nov 1997 |
| Edition: | 3rd Edition revisions |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Number of pages: | 184 |
| Weight: | 248g |
| Height: | 235mm |
| Width: | 151mm |
| Spine width: | 13mm |
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