Publisher's Synopsis
This title offers waste-eliminating, and performance-improvement weapons. Discover the best ways to overcome today's most stubborn business issues: waste of resources, personnel, and opportunity. "Performance Improvement Methods", by H. James Harrington and Kenneth C. Lomax, details the 85 most effective performance-enhancing weapons you can use to get the most from the least, and get the jump on your competitors. You'll learn about activity-based costing; design of experiments; failure mode and effect analysis; matrix data analysis; process benchmarking, redesign,and reengineering; QFD; simulation modeling; the six-sigma system; value-added analysis; and all the other strategies performance experts have identified as the best ways to promote efficiency and productivity, and maximize opportunities in every arena. This book/CD-ROM package gives you ready-to-download sample forms, agreements and analyses, plus exercises, games, definitions, case histories, and more that help you put these creative and efficient tools to work.
