Publisher's Synopsis
Library managers are increasingly outsourcing technical services functions to meet their tighter budgets and streamlined staffing levels. Until now, no sound guidance on outsourcing options and effectiveness has been available. Now ALA Editions supplies decision makers with a comprehensive resource for outsourcing a wide range of technical services activities. Practically divided into separate sections for academic, public and special libraries, ""Outsourcing Technical Services Operations"" shares the experiences of managers who have participated in outsourcing their technical service functions and have survived to tell their tales. This authoritative, practical resource gives technical services managers the complete picture: thoroughly explaining and evaluating the options, outcomes and assessments involved when contracting out a broad range of services. Vital chapters cover: authority control; book selection; collection replacement; computer support; database maintenance; document delivery services; foreign language cataloguing; HTML programming; and original cataloguing.
