Paperback (31 Oct 1982)
Not available for sale
Out of stock
Suggests procedures for service evaluation, discusses measures and interpretations, and looks at possible follow-up actions.
| ISBN: | 9780838932728 |
| Publisher: | American Library Association |
| Imprint: | American Library Association |
| Pub date: | 31 Oct 1982 |
| DEWEY: | 027.473 |
| DEWEY edition: | 19 |
| Language: | English |
| Number of pages: | 100 |
| Weight: | 400g |
| Height: | 290mm |
| Width: | 220mm |
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