Publisher's Synopsis
This is not a cut-and-dry approach to OB: Gordon's underlying viewpoint assumes that more than one perspective in OB can be right. She prepares students to analyze organizational situations in a variety of ways, rather than just one. To this end, she presents her acclaimed diagnostic approach, integrating diagnosis-describing, understanding and explaining behavior-and action-controlling, managing or influencing behavior-to bridge the gap between comprehension and understanding. The Sixth Edition also continues to integrate theory, research and applications, with numerous current real-world examples throughout.
