Publisher's Synopsis
Organizational Behavior (OB) is the one management discipline dedicated to understanding human behavior and psychology in organizations. This two-book set uniquely distills practical concepts into a self-study format with numerous exercises and self-application assignments. CONTENT IN THIS BOOK Individual level: Personality, Motivation, Stress Interpersonal skills: Communication, Emotional intelligence, Conflict management, Negotiation Group level: Groups versus teams, Leadership context and style, Situational leadership
