Publisher's Synopsis
Organizational behaviour refers to the behaviour people display in an organization as they go about their daily work. An organization has rules, regulations, procedures and structures which people have to operate within. This book looks at the effect that rules, regulations, procedures and structures have on people's behaviour. It aims to make people more aware of behavioural patterns and help them become more effective, on both a personal and an organizational level.;It should enable managers and officers to improve staff performance and allow managers to increase their effectiveness.