Second edition
Paperback (04 Nov 2013)
Not available for sale
Out of stock
The Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace.
TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.
| ISBN: | 9780113314294 |
| Publisher: | TSO, The Stationery Office |
| Imprint: | TSO |
| Pub date: | 04 Nov 2013 |
| Edition: | Second edition |
| DEWEY: | 658.4038076 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | xii, 179 |
| Weight: | 180g |
| Height: | 142mm |
| Width: | 109mm |
| Spine width: | 10mm |
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