Publisher's Synopsis
This text takes a critical look at the increasingly widespread policy of using residential care premises to provide services for non-resident frail older people and their carers. It reports both on the national surveys of such multi-purpose homes and on case studies of six individual homes. After interviews with staff, long-term residents, day centre users and carers, the author concludes that although there may be some obvious advantages in allowing residential home facilities to be used by a wider group, the policy was less than popular with the older people themselves. This book challenges a significant development in contemporary service provision and should be of particular interest in allowing the voice of the user to be heard.
