Paperback (26 Apr 2018)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 7 days
This coursebook is for students participating in Open Service Management Foundation 2-day classroom training. It includes every slide the instructor presents, along with notes, and two full sample exams with answers and rationales.
| ISBN: | 9781940917207 |
| Publisher: | On Demand Publishing, LLC-Create Space |
| Imprint: | Open Service Management Alliance |
| Pub date: | 26 Apr 2018 |
| Language: | English |
| Number of pages: | 344 |
| Weight: | 798g |
| Height: | 279mm |
| Width: | 216mm |
| Spine width: | 18mm |
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