Publisher's Synopsis
In society today, Information Systems is an expansive discipline the task of which is to illustrate how modern information technology can support business operations, create new business opportunities and contribute to a more proactive service management in both public and private companies. Information Systems is a multidisciplinary subject with technical, economic and pedagogical aspects, and it is founded on the consumable research approach, a combination of theory and industrial relevance. the book introduces research activities in five areas: Electronic Commerce and Service Management; Systems Development for Learning Organisations; Models and Methods for Multimedia Development; Standard Applications Packages and Component-based Systems; Business and Enterprise Modelling at Change Work.