Publisher's Synopsis
This introductory text has been designed to meet the need for a basic guide to office practice, which also takes into account the growing importance of information technology and the relationships between computing, secretarial and clerical skills. Although aimed primarily at GCSE, it is also suitable for BTEC First Award in Business and Finance, TVEI, CPVE and RSA Diploma in Office Procedures.;In addition to information on how an office functions, information and communication systems and office hardware such as typewriters, microcomputers and word processors, there are a variety of exercises and student-based activities which incorporates the application of knowledge, practical keyboard skills and information handling. There are many opportunities for both individual and group work.
