Publisher's Synopsis
The idea behind OBM Applied! is to learn by doing. Our goal is to provide tools, procedures, and exercises that can be adapted to help you meet the performance improvement needs of any organization: from human service settings and schools to Fortune 500 companies and beyond. Volume 2 includes: Chapter 3 Performance Diagnostics - This chapter covers assessment techniques to help "diagnose" the function of the relevant behaviors and associated results for the project. Chapter 4 OBM Solution Planning - Based on the scope of the project, targeted behaviors and results, and the performance diagnostics, a specific plan will be created using research-based approaches to make improvements. This chapter is where you get down in the details of figuring out how to design your project to capitalize on your critical business opportunity. Be sure to check out: Vol 1: Setting the Stage for Improving Performance Vol 3: Making a Positive Difference Vol 4: Creating Lasting Change
