Publisher's Synopsis
This book, especially for use in the Caribbean, has been adapted from the British Editions of John Harrison's "Office Procedures" and "Practical Office Procedures".;Although this book is intended primarily for the CXC Secondary Education Certificate examinations in Office Procedures (Basic Proficiency and General Proficiency), it is also appropriate for those who wish to prepare for UK Office Practice examinations, such as RSA, PEI and LCCI.;The content is based predominantly on the national practices and procedures which prevail in Barbados and makes reference, where appropriate, to variations in the other Caribbean countries. This should enable students in all countries of the Caribbean to relate Office Procedures to their local circumstances. The book aims to present clearly the essential points of theory to assist students in learning and understanding the subject. It includes a case study of a manufacturer of office furniture which provides a database of reference sources for many of the tasks set and the units follow closely the CXC Office Procedures syllabuses. The tasks in each unit contain multiple choice questions, as set in CXC and RSA examinations (plus answers), practical questions which develop the competences required by modern office workers and are related to the case study organization, CXC and RSA past examination questions and questions for completion by computer or word processor. There is also a "Student's Guide to Assessment" which provides advice on writing assignments, "do's" and "don'ts" for the final examination, and a selection of common errors to avoid.
