Publisher's Synopsis
What do you say as a salesperson if you're never to say "May I help you?" What key questions do you ask, and what information do you share? How do you handle objections or stalling? By the time you work through this succinct, nugget-filled guide, you'll have the answers. Learn these skills and your sales will soar! HAROLD W. FREEMAN has a depth and breadth of sales and sales training experience that few can claim. He has sold door to door and on a retail sales floor, and has worked in sales and sales management with 3M, IBM, Honeywell, and Xerox, selling to a host of businesses and industries. He has served as vice president of a Xerox Learning Center and custom sales training firm, helping clients such as Watkins Company, Marion Laboratories, The Toro Company, and John Deere. After forming his own company, S.E.T. Incorporated, Harold authored The Sales Process training program used by a multitude of major U.S. corporations such as Cargill, Sun Financial Group, Fuji Photo Film, and American Express. Harold believes an effective sales training program must be easy to learn, simple to remember, and true to life. That's exactly what you'll find in this self-study gem.
