Publisher's Synopsis
Updated edition of this popular text reflects changes in relation to employment legislation, financial institutions, information technology, mobile communication and online security awareness within the office context.
New to this edition:
Unit 1: The Business Working Environment details:
- franchising as a business model
- sources of finance, credit unions and updates in banking services
- updates on employment legislation
Unit 2: Office Duties details:
-developments in telephone communication services and telecom charges
-recent budgetary changes affecting payroll calculations and business transactions
Unit 3: Computers and Networks details:
-developments in computer hardware, software and networks
-updates on web security issues and viruses
Unit 4 : Postal, Electronic and Mobile Communication details:
-updates on postal services and charges
-advances in mobile communications: Smart Phones
Unit 5 : Storing and Retrieving Information details:
-updates on manual filing systems
-developments in Electronic Data Management
Assignments aimed at promoting self-study, group discussion and project work are also provided at the end of each unit
Written specifically for Information & Administration - FETAC Level 5
Also suitable for:
- Business Administration - FETAC Level 5
- General Business & Community Studies - FETAC Level 5
- Office Information Systems (Higher Certificate) - HETAC Level 5
- Information Technology & Business Administration courses - City & Guilds - Level 5
