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Metrics for IT Service Management

Metrics for IT Service Management - ITSM Library

New edition

Paperback (01 Apr 2006)

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Book information

ISBN: 9789077212691
Publisher: VAN HAREN PUBLISHING
Imprint: VAN HAREN PUBLISHING
Pub date:
Edition: New edition
DEWEY: 004.068
DEWEY edition: 22
Language: English
Number of pages: 202
Weight: 475g
Height: 239mm
Width: 170mm
Spine width: 11mm