Delivery included to the United States

Measure What Matters to Customers

Measure What Matters to Customers Using Key Predictive Indicators (KPIs)

Audio-visual / Multimedia Item (02 Sep 2015)

Not available for sale

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Other formats & editions

New
Hardback (17 Oct 2006) RRP $88.87 $76.15

Book information

ISBN: 9781119201779
Imprint: John Wiley & Sons, Inc.
Pub date:
Language: English
Number of pages: 208
Weight: 666g
Height: 250mm
Width: 150mm
Spine width: 15mm