Maximizing Your Sales With Microsoft Dynamics CRM 4.0

Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system that gives busy sales professionals the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. If youÔÇÖre one of these busy sales professionals, you need an easy reference tool to maximize your use of Microsoft Dynamics CRM 4.0 ÔÇÖs varied feature set. ÔÇ£Maximizing Your Sales with Microsoft Dynamics CRM 4.0ÔÇØ is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary CRM software. Topics like working with contacts and accounts, managing opportunities and schedules, writing letters, sending e-mails, running reports and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Microsoft Dynamics CRM 4.0 users. With this quick, to-the-point resource, you wonÔÇÖt just be ÔÇ£up and runningÔÇØ in Microsoft Dynamics CRM ; youÔÇÖll be an expert!