Publisher's Synopsis
In this revision of his text, the author continues to apply management ideas to real problems, conveying to readers the excitement, challenge and adventure of contemporary public administration.;This book is illustrated with case materials and offers full coverage of the tools, techniques and varieties of public management (both government and non-profit, such as hospitals, foundations and universities). Taking into account recent research and the latest experiences of practitioners, the book is up-to-date in content and futuristic in outlook.