Publisher's Synopsis
This book gives readers a new approach to management of a medical practice—for now and in the future. Using a straightforward, rational approach to the management of the outpatient clinic the authors present managers and physicians with a comprehensive look at the structure and function of a successful outpatient practice, and review management′s role in maintaining a thriving enterprise. Strategies for improving each step of the physician/patient encounter are presented, with practical tools for problem solving.
Topics addressed include the following:
- Identifying and deploying appropriate resource allocations to ensure streamlined operations
- Achieving patient satisfaction through improving the process of health care delivery
- Defining personnel needs for a practice to achieve a proficient operations team
- Providing examples and guidelines for tooling the office for automation
- Applying business and operational principles to reshape or re–engineer the outpatient medical practice for the future
