Delivery included to the United States

Managing for Service Effectiveness in Social Welfare Organizations

Managing for Service Effectiveness in Social Welfare Organizations

Hardback (08 Feb 1989)

Save $3.50

  • RRP $54.67
  • $51.17
Add to basket

Includes delivery to the United States

10+ copies available online - Usually dispatched within 7-10 days

Other formats & editions

New
Paperback (23 Aug 1988) $68.52

Publisher's Synopsis

This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social welfare management is delivering high quality, effective services to clients. Collectively, the book's esteemed contributors have clearly presented a model of administration founded on concepts and strategies for connecting managerial action with service effectiveness. The sections of the book correspond to the core functions and tasks in an effective approach to management, including measuring performance, program and organizational design, managing people, managing information, managing environmental relations, and the ethics of managing for effectiveness.

About the Publisher

Routledge

Routledge is the world's leading academic publisher in the Humanities and Social Sciences. We publish thousands of books and journals each year, serving scholars, instructors, and professional communities worldwide. Our current publishing programme encompasses groundbreaking textbooks and premier, peer-reviewed research in the Social Sciences, Humanities, and Built Environment. We have partnered with many of the most influential societies and academic bodies to publish their journals and book series. Readers can access tens of thousands of print and e-books from our extensive catalogue of titles. Routledge is a member of Taylor & Francis Group, an informa business.

Book information

ISBN: 9780866566872
Publisher: Taylor & Francis
Imprint: Routledge
Pub date:
DEWEY: 361.973068
DEWEY edition: 19
Language: English
Number of pages: 295
Weight: 730g
Height: 247mm
Width: 158mm
Spine width: 31mm