Publisher's Synopsis
Without people you haven?t got a business. It?s people that make things happen. If people are not satisfied with what they are doing they under-perform, or stop functioning at all! The motivation and development of employees is at last being recognized as crucial to the success of any business. - - The ability of managers to encourage staff and team members to think and take on responsibility is now recognized as an increasingly valuable skill. It is a skill that should be cultivated if it does not come naturally. Helping someone to develop in his or her job is all about investing in the future. If the people develop then the company develops. - - This book offers a practical approach that covers: - - ? the place of ?people development? in management and what this might involve - ? the process and skills of offering development reviews to those you manage - ? the shaping of personal development plans - ? the skills of making feedback constructive so that it promotes development - ? the skills of coaching in pursuit of continuous improvement in the competencies and performance of your people. - - The emphasis in this workbook is entirely practical. It utilizes the open learning materials that Lifeskills are so well known for developing, making the transfer of knowledge into your everyday management instantly achievable.
