Publisher's Synopsis
Never has the ability to negotiate globally been more important . The companies and individuals with better than average negotiation skill sets are the ones that have prospered recently. This book supplies a comprehensive overview of practical negotiation tips, strategies, and action steps. It is different from other books on the subject as it provides an outline of various corporate disciplines, including sales, purchasing, contract management, customer service, and supply chain, with specific analysis of the issues relevant to these areas.
