Publisher's Synopsis
This book will help anyone, at any level, within a social work and social care setting to reflect on how to manage their own work effectively and, where appropriate, manage the work done by other. The book examines the impact of factors that may seem many miles away from practice - legislation, government guidance and expectation, organizational change, the globalized economy, evolving demographics. It shows how being able to cope with such external change is a skill that all workers must understand and refine, regardless of their professional role or where they work. The art and science of managing uncertainty and change are brought to life in ways that bridge the traditional gap between practice and management. Dialogue, discussion, activities, and exercises intersperse the text to combine practice and theory. This enables practitioners and managers to utilize strategies that enhance their understanding and develop their role.