Paperback (01 Oct 2012)
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Out of stock
Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.
| ISBN: | 9780133097269 |
| Publisher: | Educational Institute |
| Imprint: | Educational Institute |
| Pub date: | 01 Oct 2012 |
| Weight: | 1111g |
| Height: | 229mm |
| Width: | 175mm |
| Spine width: | 38mm |
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