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Managing Quality

Managing Quality

2nd Edition

Paperback (01 Mar 1994)

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Publisher's Synopsis

Presents advice from practising quality professionals and theoretical underpinning from academics in the field. This revised edition includes coverage of: quality management in service industries; Japanese experiences; and the organizational characteristics of quality improvement.

About the Publisher

Prentice Hall

Book information

ISBN: 9780135551455
Publisher: Prentice Hall
Imprint: Prentice Hall
Pub date:
Edition: 2nd Edition
DEWEY: 658.562
DEWEY edition: 20
Number of pages: 611
Weight: 957g
Height: 234mm
Width: 156mm
Spine width: 32mm