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Managing Quality Service in Hospitality

Managing Quality Service in Hospitality How Organizations Achieve Excellence in the Guest Experience

Book (16 Mar 2011)

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Book information

ISBN: 9781439060322
Publisher: Delmar, Cengage Learning
Imprint: Delmar, Cengage Learning
Pub date:
DEWEY: 338.4791068
DEWEY edition: 23
Number of pages: 516
Weight: 1098g
Height: 254mm
Width: 206mm
Spine width: 23mm