Publisher's Synopsis
Many public sector organizations are looking at the scope for more flexible arrangements with providers of IT-related business services - to cope with uncertainty and change, to add business value, to facilitate innovation - or a combination of these factors, wherever they provide better value compared to public sector investment. This guide explains the new ways of working for public sector organizations (including multiple collaborations of public sector partners). It also includes guidance on contractual arrangements and the implications for managing long-term strategic relationships, from the perspectives of both customers and providers.
