Hardback (01 Jan 1988)
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Out of stock
Presents case histories that focus on service industries and the technologies that drive them. This book covers innovations, such as Federal Express's system for package tracking, Citicorp's development of the Automated Teller Machine, AT&T's experience with mobiles, the New York Stock Exchange's development of electronic trading, and more.
| ISBN: | 9780309039260 |
| Publisher: | National Academy Press |
| Imprint: | John Wiley & Sons, Inc. |
| Pub date: | 01 Jan 1988 |
| DEWEY: | 658.514 |
| DEWEY edition: | 19 |
| Language: | English |
| Number of pages: | 211 |
| Weight: | 544g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 19mm |
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