Publisher's Synopsis
This book covers all of the essential topics in management and organizational behaviour from the perspective of public and non profit management. It focuses on the importance of understanding the behaviour, motivations, and actions of individuals in the public service and the distinctiveness of management and leadership in public organizations. It contains cases studies, self-assessment exercises, simulations, and evaluative instruments. This book will assist all public managers to develop the skills and understanding they need in order to be effective and responsible.
