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Managing Front Office Operations

Managing Front Office Operations

6th Edition

Book (01 Jan 2001)

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Publisher's Synopsis

Hospitality students and front office managers and staff members will learn how to organize, perform, and evaluate hotelfront office functions. Relationships between departments, technological advances, and front office tools are explained in chapters on areas such as reservations, front office accounting, and human resources. Although the book con

Book information

ISBN: 9780866122252
Publisher: Educational Institute, American Hotel & Lodging Association
Imprint: Educational Institute, American Hotel & Lodging Association
Pub date:
Edition: 6th Edition
DEWEY: 647.94068
DEWEY edition: 21
Number of pages: 601
Weight: 975g
Height: 229mm
Width: 184mm
Spine width: 32mm