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Managing Conflict Through Communication Plus MySearchLab With eText -- Access Card Package

Managing Conflict Through Communication Plus MySearchLab With eText -- Access Card Package

5th edition

Paperback (17 Apr 2013)

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Publisher's Synopsis

Comprehensive and accessible coverage of the study of conflict

Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills.

Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.

This text is available in a variety of formats - print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more.

Learning Goals

Upon completing this book, readers will be able to:

  • Exercise positive conflict management and resolution skills
  • Understand why communication is essential to interpersonal relationships
  • Question the thoughts, feelings, and behaviors about conflict they have experienced in the past

Book information

ISBN: 9780205956265
Publisher: Pearson Education
Imprint: Pearson
Pub date:
Edition: 5th edition
Number of pages: 321
Weight: 472g
Height: 231mm
Width: 183mm
Spine width: 18mm