Publisher's Synopsis
Designed to provide busy managers with a workbook to help them understand how to improve their own personal effectiveness in handling change, this workbook combines self-assessment exercises, exercises to complete for the manager's own company and case studies giving illustrations of how to use the exercises.;The focus will be on the personal skills and competences managers need in order to implement changes in their organization and working systems.;These will be defined in terms of measurable skills and output, so that managers using the workbook will be able to assess their current level through self-assessment exercises and monitor their progress.