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Managing Activities, Delivery, Customer Service and Quality

Managing Activities, Delivery, Customer Service and Quality An Activity Pack for Tutors and Trainers

Hardback (15 Aug 1998)

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Publisher's Synopsis

From customer service to operations strategy this range of tutorials on managing activities offers a flexible package for tutors teaching management courses at Certificate & Diploma level. Part-time tutors will find the pack particularly useful

Book information

ISBN: 9780750635066
Publisher: Butterworth-Heinemann
Imprint: Butterworth-Heinemann
Pub date:
DEWEY: 658.812
DEWEY edition: 21
Number of pages: 300
Weight: 3010g
Height: 297mm
Width: 210mm