Publisher's Synopsis
Computer software maintenance represents a substantial investment of time and money and provides an underpinning of essential services and functions for an organization's business. This volume concentrates on the management, organization and control of software maintenance. The guidance aims to help readers understand how to: reduce the risks of software failure; improve the quality of both the software maintenance process and the maintained software; extend the useful life of software; understand and control the cost of software maintenance; and ensure that resources are allocated to the most cost-effective tasks.
