Publisher's Synopsis
This book constitutes the refereed proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2002, held in Montreal, Canada, in October 2002.;The 16 revised full papers presented were carefully reviewed and selected from 40 submissions.;The papers are organized in topical sections on managing quality of service, measuring quality of service, service architectures, policy and process, and fault analysis.