Publisher's Synopsis
This guide tells you how to find the right professional person or organization in the following areas: legal, financial, travel, property and health, as well as essential services such as gas and electricity. It explains how to check qualifications and credentials, how to instruct those doing the work, what sort of contract you have with them, what sort of fees you should expect to pay and, if things go wrong, how to complain and get compensation.;There is a comprehensive list of professional associations and complaint-handling bodies, with their addresses and other information.