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Making the Customer Connection

Making the Customer Connection How to Really Know Your Customers and Meet Their Needs

Paperback (01 Nov 1995)

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    Publisher's Synopsis

    This book brings together customer service focus and marketing. It provides practical ways and advice on how to find out what customers really want and how to deliver it.

    Book information

    ISBN: 9780273616856
    Publisher: Pitman
    Imprint: Pitman
    Pub date:
    DEWEY: 658.812
    DEWEY edition: 20
    Number of pages: 192
    Weight: 340g
    Height: 234mm
    Width: 153mm

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