Publisher's Synopsis
Personally, I'm the sort of guy who'll just get stuck into solving a problem myself (anyone out there like me?), but after I thought I'd finished my wife would then come along and say "uhm, have you thought of..." or "that colour doesn't work.." arghh! was my internal response, but the revelation and appreciation of our differences has taught me to listen and understand, so a better solution was reached. As the saying goes, "Iron sharpens iron as a man sharpens the countenance of his friend" - difference creates discomfort, en-route creating new and better solutions. The origin of many relational issues lies in the case of misunderstanding - when we fail to adequately grasp the needs, priorities, strengths and ways of operation of those we love and are connected to. The focus of this book is to help you create a SHIFT in your thinking that helps individuals to identify strategies or the behavioural shifts required in order to achieve the best outcome in your relationships and when working with others.How do you have a positive impact, choose the right approach and language for each situation? By appreciating the different personality profiles of your loved ones and colleagues. -Gain valuable insight into the most effective language to use, and approach to employ.-Learn how your behaviour preferences are observed and interpreted by others. -Ensure interactions within your relationships (at all levels) are positive, meaningful and the language used is appropriate. -Understanding of the benefit of adapting behaviour to build rapport. -Tools and techniques that enable you to identify others' needs and approach, to respond and influence accordingly. What you'll gain through this program will dramatically affect your relationships at home and work.
