Publisher's Synopsis
Excellent supplement to the Listen Up programs!
Boost productivity and minimize mistakes with these 38 outstandingactivities! A list of activities that address participants' needsin specific skill areas as identified by the listening test isprovided.
The skill areas covered include:
* Awareness--staying attentive
* AttAnding--demonstrating interest
* Perceiving--seeing and hearing information
* Interpreting--seeking meaning
* ComprehAnding--understanding meaning
* Assessing--judging importance
* Responding--reacting to information
After you've used the Listen Up programs, you'll know what areas ofcommunication need improvement. Here are the activities you need tostimulate those improvements. Get people thinking and talking aboutcommunication as they never have before!
* Minimize communication breakdowns
* Present communication as a four-stage listening process
Each activity states its specific objective and is categorizedaccording to the listening stage that it addresses:
* Awareness**AttAnding and Perceiving** Interpreting andComprehAnding** Assessing and Responding.
TIMING: Varies with activity (15 minutes to 2 hours)
AUDIENCE: All employees
