Publisher's Synopsis
The bestselling guide to workplace success - now revised with more than 50 percent new material Asking your boss to stop micromanaging ... terminating a subordinate ... confronting a backstabbing peer ... cold-calling a potential client ... when confronted with situations like these, many people are at a loss for words - which is why New York Times bestselling authors Stephen Pollan and Mark Levine created Lifescripts.;Using two-color flowcharts, they literally map out 110 difficult conversations, showing people exactly how to open a discussion, make the right responses - and reach the desired result. In this completely revised and updated edition, the authors have sharpened the workplace focus of the book, eliminating scripts dealing with family issues and adding more than 50 business-focused scripts that cover everything from confronting dishonesty to dealing with HR to closing a deal. Stephen M. Pollan (New York, NY) is a practicing attorney and the former personal finance expert on CNBC. He appears frequently on the Today show and Good Morning America and writes for Money, New York, and other magazines. Mark Levine (Ithaca, NY) is a business writer. Together, they have written many bestselling business and personal finance books, including Second Acts, Die Broke, and Live Rich.
