Publisher's Synopsis
Following up on the success of the book 450 Things Every Hotel General Manager Should Know, the next book in the leadership series is now available: Lessons in Leadership - Sharing the Wisdom of Great Hotel General Managers provides a behind-the-scenes playbook detailing out the key leadership abilities needed to run a great hotel, with clear practical guidance on:
- LEADING YOURSELF
- Self-awareness
- Relationships
- Optimism
- Communication
- Organization
- Wellness
- LEADING OTHERS
- Servant Leadership
- Diversity, Inclusion, & Belonging
- Developing Others
- Giving Feedback
- Listening & Asking Questions
- Motivation & Inspiration
- LEADING AN ORGANIZATION
- Creating the Culture
- Business Acumen
- Vision & Strategy
- Setting Goals & Expectations
- Futuristic & Innovative Thinking
- Continuous Improvement
Marylouise Fitzgibbon, Ph.D. is the author of Lessons in Leadership - Sharing the Wisdom of Great Hotel General Managers. With over 25 years of hotel experience, she has been the General Manager of many luxury hotels throughout the U.S. As a Regional General Manager, she had oversight for a portfolio of resorts with 10,000+ hotel rooms and 5,000+ employees. She has been personally featured in over a dozen articles about the hotel industry, including USA Today and The New York Times.
