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Learning Points. 89 Activities and Actions for Coaching Call Center CSRs

Learning Points. 89 Activities and Actions for Coaching Call Center CSRs - The Learning Point Series

Paperback (01 Jan 2007)

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Book information

ISBN: 9780874253887
Publisher: HRD Press
Imprint: HRD Press
Pub date:
DEWEY: 658.812
DEWEY edition: 22
Language: English
Number of pages: 120