Publisher's Synopsis
An introductory management text which emphasizes leadership and management as equally important and complementary roles. Organized by the phases of the management process, both leadership and management theory and concepts are presented with an emphasis on critical thinking and problem solving. A key feature of the book is an experimental learning approach through the use of a practical application examples and exercises intertwined with the concepts and theory. The practical application methods include the use of clinical situations and case studies, sample scenarios, individual problem analysis, small and large group exercises, study questions, figures and graphs.