1997
Paperback (15 Oct 1997) | German
Not available for sale
Out of stock
Die Autorin leitet theoretisch fundiert die Erfordernisse und Besonderheiten von Dienstleistungsunternehmungen und der Hotellerie ab und entwickelt, gestützt auf eine empirische Untersuchung, eine neue Konzeption zur integrierten prozeßgeleiteten Kundenorientierung.
| ISBN: | 9783824466160 |
| Publisher: | Deutscher Universitätsverlag |
| Imprint: | Deutscher Universitätsverlag |
| Pub date: | 15 Oct 1997 |
| Edition: | 1997 |
| DEWEY: | 650 |
| Language: | German |
| Number of pages: | 324 |
| Weight: | 450g |
| Height: | 210mm |
| Width: | 148mm |
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