Paperback (20 Oct 2008)
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Out of stock
Discusses ITIL and its evolution and the need for the Service Lifecycle approach. This titles examines what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means. It discusses key terms and fundamental concepts used in ITIL.
TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.
| ISBN: | 9780113310883 |
| Publisher: | TSO |
| Imprint: | TSO |
| Pub date: | 20 Oct 2008 |
| DEWEY: | 004.068 |
| DEWEY edition: | 22 |
| Weight: | 392g |
| Height: | 140mm |
| Width: | 108mm |
| Spine width: | 27mm |
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