Publisher's Synopsis
Operations Management is important, exciting, challenging, and everywhere you look. Since it's concerned with creating all of the products and services upon which we depend. Exciting, because it's at the center of so many of the changes affecting the world of business. Challenging, because the solutions that we find need to work globally and responsibly within society and the environment. And everywhere, because every service and product that you use - the cereal you eat at breakfast, the chair you sit on, and the radio station you listen to while you eat - is the result of an operation or process. Operations is that part of a business organization that is responsible for producing goods and/ or services. Goods are physical items that include raw materials, parts, subassemblies such as motherboards that go into computers, and final products such as cell phones and automobiles. Services are activities that provide some combination of time, location, form, or psychological value. Examples of goods and services are found all around you. Every book you read, every video you watch, every e-mail you send, every telephone conversation you have, and every medical treatment you receive involves the operations function of one or more organizations. So does everything you wear, eat, travel in, sit on, and access the Internet with. The operations function in business can also be viewed from a more far-reaching perspective: The collective success or failure of companies' operations functions has an impact on the ability of a nation to compete with other nations, and on the nation's economy. The ideal situation for a business organization is to achieve a match of supply and demand. Having excess supply or excess capacity is wasteful and costly; having too little means lost opportunity and possible customer dissatisfaction. The key functions on the supply side are operations and supply chains, and sales and marketing on the demand side. While the operations function is responsible for producing products and/or delivering services, it needs the support and input from other areas of the organization. Business organizations have three basic functional areas finance, marketing, and operations. It doesn't matter whether the business is a retail store, a hospital, a manufacturing firm, a car wash, or some other type of business; all business organizations have these three basic functions. Key Concepts in Operations Management deals with the contributions of a selected group of researchers, reporting new ideas, original results, case studies, and practical experiences as well as systematizing some fundamental topics in Operations Management. It will be of valuable tool for people from diverse backgrounds, academia, industry and research as well as engineering students can take benefit of this volume. Operations Management is important, exciting, challenging, and everywhere you look. Since it's concerned with creating all of the products and services upon which we depend. Exciting, because it's at the center of so many of the changes affecting the world of business. Challenging, because the solutions that we find need to work globally and responsibly within society and the environment. And everywhere, because every service and product that you use - the cereal you eat at breakfast, the chair you sit on, and the radio station you listen to while you eat - is the result of an operation or process. Operations is that part of a business organization that is responsible for producing goods and/ or services. Goods are physical items that include raw materials, parts, subassemblies such as motherboards that go into computers, and final products such as cell phones and automobiles. Services are activities that provide some combination of time, location, form, or psychological value. Examples of goods and services are found all around you. Every book you read, every video you watch, every e-mail you send, every telephone conversation you have, and every medical treatment you receive involves the operations function of one or more organizations. So does everything you wear, eat, travel in, sit on, and access the Internet with. The operations function in business can also be viewed from a more far-reaching perspective: The collective success or failure of companies' operations functions has an impact on the ability of a nation to compete with other nations, and on the nation's economy. The ideal situation for a business organization is to achieve a match of supply and demand. Having excess supply or excess capacity is wasteful and costly; having too little means lost opportunity and possible customer dissatisfaction. The key functions on the supply side are operations and supply chains, and sales and marketing on the demand side. While the operations function is responsible for producing products and/or delivering services, it needs the support and input from other areas of the organization. Business organizations have three basic functional areas finance, marketing, and operations. It doesn't matter whether the business is a retail store, a hospital, a manufacturing firm, a car wash, or some other type of business; all business organizations have these three basic functions. Key Concepts in Operations Management deals with the contributions of a selected group of researchers, reporting new ideas, original results, case studies, and practical experiences as well as systematizing some fundamental topics in Operations Management. It will be of valuable tool for people from diverse backgrounds, academia, industry and research as well as engineering students can take benefit of this volume. Operations Management is important, exciting, challenging, and everywhere you look. Since it's concerned with creating all of the products and services upon which we depend. Exciting, because it's at the center of so many of the changes affecting the world of business. Challenging, because the solutions that we find need to work globally and responsibly within society and the environment. And everywhere, because every service and product that you use - the cereal you eat at breakfast, the chair you sit on, and the radio station you listen to while you eat - is the result of an operation or process. Operations is that part of a business organization that is responsible for producing goods and/ or services. Goods are physical items that include raw materials, parts, subassemblies such as motherboards that go into computers, and final products such as cell phones and automobiles. Services are activities that provide some combination of time, location, form, or psychological value. Examples of goods and services are found all around you. Every book you read, every video you watch, every e-mail you send, every telephone conversation you have, and every medical treatment you receive involves the operations function of one or more organizations. So does everything you wear, eat, travel in, sit on, and access the Internet with. The operations function in business can also be viewed from a more far-reaching perspective: The collective success or failure of companies' operations functions has an impact on the ability of a nation to compete with other nations, and on the nation's economy. The ideal situation for a business organization is to achieve a match of supply and demand. Having excess supply or excess capacity is wasteful and costly; having too little means lost opportunity and possible customer dissatisfaction. The key functions on the supply side are operations and supply chains, and sales and marketing on the demand side. While the operations function is responsible for producing products and/or delivering services, it needs the support and input from other areas of the organization. Business organizations have three basic functional areas finance, marketing, and operations. It doesn't matter whether the business is a retail store, a hospital, a manufacturing firm, a car wash, or some other type of business; all business organizations have these three basic functions. Key Concepts in Operations Management deals with the contributions of a selected group of researchers, reporting new ideas, original results, case studies, and practical experiences as well as systematizing some fundamental topics in Operations Management. It will be of valuable tool for people from diverse backgrounds, academia, industry and research as well as engineering students can take benefit of this volume.
